Frequently Asked Questions
Everything you need to know about bringing modern Nordic design into your home.
What are your standard shipping times and costs?
Standard shipping typically takes 3-7 business days within the continental U.S. Shipping costs are calculated at checkout based on weight and destination, with free shipping available on orders over $150.
What is your return policy for home decor items?
We accept returns on most unused, unwashed items in their original packaging within 30 days of delivery. Please note that seasonal items and clearance furniture may be final sale.
Are your products authentic Scandinavian designs?
Yes, FinnStyle is an authorized retailer for all brands we carry. Every product is 100% authentic, sourced directly from iconic Nordic brands like Marimekko, Iittala, and Aalto.
How do I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What should I do if my glassware or ceramics arrive damaged?
While we take great care in packaging fragile items, accidents can happen. Please contact our customer service team within 48 hours of delivery with photos of the damage to receive a replacement or refund.
Do you offer gift wrapping for special occasions?
Yes, we offer premium gift-wrapping services for most items. You can select this option in your shopping cart and include a personalized message for the recipient.